
Contact & questions
Ask us anything.
There's no call centre — messages come straight to us in Bondi. If you're weighing up dates, tell us what you're thinking and we'll be honest about what works.
Good to know
Common Questions
Everything guests usually ask before their first trip.
Where do I pick up the van?
Bondi Beach, Sydney. Your exact pickup point and time are confirmed personally once your dates are set.To confirm
How many guests does it sleep?
Two. The van is designed for two guests — perfect for couples, friends or solo travellers looking for a comfortable escape.
How does the pricing work?
Daily rental rates change depending on the season, with different rates applying during quieter periods, school holidays and peak dates such as Christmas and New Year. If your booking spans more than one pricing period, each rental day is calculated using the applicable rate for that date. Any eligible long-stay discount is then applied automatically.
Do longer bookings cost less?
Yes, automatically. Five rental days or more saves 10%, nine days 15%, fifteen days 20%, and twenty-three days or more saves 25%. There's no code to enter.
Is there a minimum hire?
Our standard minimum hire is 3 rental days, counting both your pick-up day and your return day. If you're looking for a shorter escape, feel free to get in touch — depending on availability, we may be able to make it work.
Is there a security bond?
Yes. Every booking requires a $1,000 AUD refundable security bond, regardless of the length of your trip. The bond is separate from your rental price and is refunded after the van is returned, less any applicable agreed deductions.
How far can I drive?
Your booking includes up to 200 km of driving per rental day. For example, a 5-day booking includes up to 1,000 km. Beyond your included allowance, additional kilometres are charged at $0.30 per kilometre.
How clean should I return the van?
We ask that the van is returned in the same clean and tidy condition in which you received it. If additional cleaning is required, a $200 exterior cleaning fee and/or $100 interior cleaning fee may apply.
What's included in the rate?
The van, full kitchen, hot-water shower and kitchen sink, a full water tank, and off-grid solar and lithium power. Nothing essential is an add-on.
How do I actually book?
Choose your dates on the calendar, add anything extra, and pay your booking amount online. You'll then complete a short Insurance Disclosure Declaration, which the insurer requires before your hire can be confirmed.
When do I pay, and how much?
Within 24 hours of an accepted quote you pay 25% of the quoted hire plus any selected extras, capped at $1,000. Four weeks before your hire, the $1,000 refundable security bond is completed. The hire-fee balance is confirmed in your final hire agreement.
What do I need to drive it?
A full, current licence. Every listed driver uploads their licence as part of the Insurance Disclosure Declaration. We'll confirm the licence class, minimum age and our position on international licences before you book.To confirm
Can we bring our dog?
Travelling with a dog? Please check with Bondi Van Co before booking. Dogs aren't a standard add-on — we look at each request individually and confirm in writing before your hire, so please ask us before you pay.
What happens if we need to cancel?
More than 10 days before your trip, the cancellation charge is 25% of your quoted hire and selected extras, capped at $1,000 — anything you've paid above that is refunded to your original payment method. Within 10 days of your trip, amounts paid are non-refundable, but you may ask us to move your booking to a later date instead. Rescheduling depends on availability and our approval, so it isn't guaranteed.

Get in touch
Tell us the dates you have in mind.
We come back personally, usually within a day.